It’s something we see a lot in large organizations: The senior leadership team needed to get more visibility into schedules and budgets on capital projects, but project managers just weren’t reliably entering information into the system of record. When Enstoa came on board, only about 20 percent of team members had recently updated their projects in the software. By the time we were finished, over 80 percent of a pilot group had. Why had the adoption rate been so low and what changed?
The leaders of a large healthcare system had a challenge ahead of them. They had adopted an ambitious new strategy of expanding into several communities, but the department that would be overseeing that expansion hadn’t updated its business processes in a very long time.
One of the biggest challenges was simply how to manage the scale of the planned expansion. With the new plans in place, the department’s typical annual budget had increased tenfold, so overrun risks had suddenly become much higher.